Legal
Shipping Policy
Last updated June 14, 2026
Every item is printed to order just for you, so here is exactly what to expect after you check out.
Processing and delivery time
Because items are made to order, allow time for production plus shipping. Most orders arrive within 5 to 10 business days from the day you order. Larger or multi-item orders can take a little longer. You will get a shipping email with tracking as soon as your order is on the way.
Shipping costs
Shipping is calculated at checkout based on your address and what is in your cart, so you pay the actual rate, no guesswork. Your total, including shipping and any tax, is shown before you pay.
Where we ship
We currently ship within the United States.
Tracking your order
- You will receive a confirmation email right after you order.
- When your order ships, we email you tracking details.
- If you have an account, you can view your orders any time at your account.
Wrong address, lost, or damaged packages
Please double-check your shipping address at checkout. We are not responsible for orders sent to an address entered incorrectly, but reach out and we will do our best to help.
If your order arrives damaged or defective, or it is lost in transit, contact us within 30 days of the delivery date and we will make it right. See our Returns and Refunds Policy.
Questions about this policy? Email eletesports@gmail.com or write to Elete Sports, LLC, 255 Whispering Wind Way, Austin, TX 78738.