Privacy Policy

We collect information you give us and information collected automatically when you use the site.

Information you give us:

• Contact details: name and email address.
• Shipping address for orders.
• Account details if you create an account (email and a securely hashed password). We never store your password in plain text.
• Messages you send us by email.

Collected automatically:

• Device and usage data such as IP address, browser type, pages viewed, and referring links.
• Cookies and similar technologies (see "Cookies and tracking" below).

Payment card details are entered directly with our payment processor (Stripe) and are processed on their systems. We do not receive or store your full card number.

• To process and fulfill your orders, including production and shipping.
• To send order confirmations, shipping updates, and customer service replies.
• To run your account and show your order history.
• To send marketing email about new drops and deals, if you opted in. You can opt out any time.
• To detect, prevent, and address fraud, abuse, and security issues.
• To improve the site and understand how it is used.
• To comply with our legal and tax obligations.

We do not sell your personal information. We share it only with service providers that help us run the business, and only as needed:

• Stripe for payment processing.
• Printful for printing and shipping your order.
• Resend for sending transactional and marketing email.
• Vercel and Neon for website hosting and our database.
• Analytics providers (see below).

We may also disclose information if required by law, to enforce our terms, or to protect our rights, property, or safety.

We use cookies and similar technologies to keep you signed in, remember your cart, and measure site performance. We may use analytics and advertising tools such as Google Analytics and the Meta (Facebook) Pixel to understand traffic and the effectiveness of our marketing. These tools may set their own cookies.

You can control cookies through your browser settings. Blocking some cookies may affect how the site works. You can opt out of Google Analytics with Google's browser add-on, and adjust ad personalization in your Google and Meta account settings.

You can:

• Opt out of marketing email at any time using the unsubscribe link or in your account settings.
• Access, update, or delete your account information from your account, or by emailing us.
• Request a copy of the personal information we hold about you.
• Ask us to delete your personal information, subject to records we must keep for legal, tax, or fraud-prevention reasons (for example, completed order records).

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA). We do not sell or share your personal information for cross-context behavioral advertising in exchange for money. To exercise any right, email eletesports@gmail.com. We will not discriminate against you for exercising your rights.

We keep your information for as long as your account is active or as needed to provide our services, and afterward as required to meet legal, tax, accounting, and fraud-prevention obligations. Order records are retained even after an account is deleted.

We use reasonable technical and organizational measures to protect your information, including encryption in transit and hashed passwords. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may be communicated by email or a notice on the site.